Order Importing Delayed for Some Accounts
Update - We are continuing to monitor for any further issues.
Jul 19, 2026 - 00:21 UTC
Monitoring - We have successfully pulled all delayed ShopGoodwill orders into Lister and made adjustments to improve the API interaction between the two systems. We are continuing to monitor the issue while we await additional findings and feedback from the ShopGoodwill team. We will provide another update as soon as more information becomes available.
Jul 18, 2026 - 13:41 UTC
Identified - The issue has been identified and we are working with Shopgoodwill to resolve as soon as possible.
Jul 18, 2026 - 01:20 UTC
Investigating - We're observing some accounts are experiencing delayed order importing from the ShopGoodwill marketplace.

Our development team is actively investigating the issue. Further updates will be shared as more information becomes available.
Jul 17, 2026 - 23:10 UTC
Uptime over the past 90 days. View historical uptime.
Lister Degraded Performance
90 days ago
99.97 % uptime
Today
Link Operational
90 days ago
99.97 % uptime
Today
EasyPost API Operational
Shopgoodwill API Degraded Performance
90 days ago
99.86 % uptime
Today
eBay API Operational
90 days ago
100.0 % uptime
Today
Shopify API & Mobile Operational
Authenticate First Operational
90 days ago
100.0 % uptime
Today
FedEx API Operational
90 days ago
100.0 % uptime
Today
Shipsurance API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 20, 2026

No incidents reported today.

Jul 19, 2026

Unresolved incident: Order Importing Delayed for Some Accounts.

Jul 18, 2026
Jul 17, 2026
Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
Degraded performance - Manifest item acceptance errors
Resolved - This incident has been resolved.
Jul 10, 22:57 UTC
Update - We are continuing to monitor for any further issues.
Jul 10, 22:31 UTC
Monitoring - The third-party team has posted an update that services have recovered and they are monitoring.

We will continue to provide updates as more information becomes available.
Jul 10, 20:41 UTC
Identified - We are experiencing continued impact of a previous partial service degradation with a third-party infrastructure provider.

You may see intermittent errors when accepting manifest items, editing active listings, and performing other actions on Lister.

The third-party team has posted an update and is currently working on a fix, and our developers are monitoring.

We will continue to provide updates as information becomes available.
Jul 10, 19:31 UTC
Degraded performance with Upright Link and Lister
Resolved - Our third-party infrastructure provider has indicated a fix has been implemented, services have recovered, and the incident has been resolved.

If you continue to experience issues loading pages, signing into Link, posting, scanning, or others, please refresh your browser.

If you encounter any other issues, please contact our support team.
Jul 10, 18:02 UTC
Identified - We are currently experiencing a partial service degradation affecting but not limited to loading pages, signing into the Link application, posting, and scanning, related to an outage with a third-party infrastructure provider.

Their team is actively working on a fix, and our developers are monitoring. We will continue to provide updates as information becomes available.
Jul 10, 17:09 UTC
Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

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