All Systems Operational

Lister Operational
90 days ago
100.0 % uptime
Today
Link Operational
90 days ago
100.0 % uptime
Today
Shopgoodwill API Operational
90 days ago
100.0 % uptime
Today
eBay API Operational
90 days ago
100.0 % uptime
Today
EasyPost API Operational
Shopify API & Mobile Operational
Authenticate First Operational
90 days ago
100.0 % uptime
Today
FedEx API Operational
90 days ago
100.0 % uptime
Today
Shipsurance API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 30, 2026

No incidents reported today.

Jan 29, 2026
Resolved - FedEx carrier API performance has returned to normal. If you have any additional questions, please reach out to our support team.
Jan 29, 18:00 UTC
Update - EasyPost has reported that this is an identified issue involving reduced performance and increased timeouts and error responses from the FedEx API. EasyPost has contacted FedEx and they are working directly with FedEx to resolve the issue.

This FedEx-side issue is still impacting our ability to retrieve rates for some shipments. Our team continues to monitor the situation closely and will provide updates as we receive them.

Our support team is available if you have additional questions.

Jan 29, 15:59 UTC
Monitoring - The FedEx API is currently experiencing an increased error rate, as reflected on the EasyPost status page: https://www.easypoststatus.com/.

This may impact rate retrieval for some shipments.

Our team is monitoring the situation closely. Retrying your shipments in about 30 minutes may allow time for the issue to be resolved. Our support team is available if you have additional questions.

Jan 29, 14:44 UTC
Resolved - This incident has been resolved. Our support team is available if any additional assistance is needed.
Jan 29, 12:33 UTC
Update - This issue remains a top priority for our development team. Active development is underway, and QA efforts have begun to validate a potential fix.

There is not yet a resolution to share, but we will continue to provide updates as more information becomes available.

Jan 26, 22:38 UTC
Update - Our development team is actively collaborating with eBay to identify the quickest available resolution, and this remains a high-priority escalation with our third-party partner. At this time, we do not have additional updates to share.
Jan 23, 20:04 UTC
Update - Our team continues to see intermittent cases of this issue. We have identified that this issue affects eBay listings using Shipping Profiles with both shipping and pickup options. In these cases, newly created listings may publish on eBay with an unintended fulfillment option (e.g., "Pickup only" instead of including shipping options).

- In eBay, affected listings can be narrowed down by reviewing Business Policies (https://www.ebay.com/bp/manage) and clicking a policy that includes both shipping and pickup options, which shows how many listings are associated with each.

- In Lister, these listings can be isolated based on the Listing Strategies associated with those shipping profiles.

This issue has been escalated to eBay and is currently marked as high priority by our development team.

Support can suggest temporary workarounds. Please contact support@uprightlabs.com if needed.

Jan 22, 17:23 UTC
Update - We continue to observe an intermittent issue affecting newly created eBay listings. In some cases, listings may publish with an unintended fulfillment option, appearing as Shipping only when Pickup was selected, or switching to Pickup only unexpectedly.

The issue has been formally reported to eBay, and we are currently awaiting their guidance on next steps. There are no new updates to share at this time.

If you are encountering this behavior, our support team can provide temporary workarounds to help mitigate the impact. Please contact support at support@uprightlabs.com for assistance.

Jan 21, 15:40 UTC
Identified - We’re seeing an intermittent issue where newly created eBay listings may be published with an incorrect fulfillment option. This can result in listings showing Shipping only when Pickup was intended, or unexpectedly becoming Pickup only.

We have submitted incident details to eBay and are awaiting guidance on next actions.

If you're experiencing the issue, please reach out to support at support@uprightlabs.com

Jan 20, 17:45 UTC
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Jan 22, 2026
Jan 21, 2026
Jan 20, 2026
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.